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 |
Resort to ethical medical practice, as much as possible |
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Always take
'professional' decisions rather than 'commercial decisions in your
clinical practice |
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Never
ignore a patient's complaint, even if it is repetitive or appears
to be trivial |
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Observe sensitive & flexible approach towards patients' problem /
requests / requirements |
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Ensure unity and brotherhood within the medical fraternity |
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Periodically do something to improve the social image of the
profession, individually and collectively |
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Keep
professionally updated |
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Be
very selective in taking up a patient, considering your
qualifications, experience, facilities and competence. Use tactful
communication skills in tackling sensitive situations. |
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Have a good
professional indemnity policy to ensure comfort level on this
front |
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Keep your eyes & ears
open |
| |
|
| When a
litigation actually is on hand, here are some tips to 'manage 'it
well : |
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Do not panic |
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Retrieve & secure
medical records of the case |
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|
Intimate (in writing)
the insurance company which has indemnified you. |
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Study the contents of
the complaint repeatedly and jot down the allegations or issue
raised by the complainant |
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Discuss the case with
your trusted friends/ teacher / experts |
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Collect the medical
literature on the issues of concern |
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|
Discuss the case the
case with a good lawyer, preferably the one with a medical
background |
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Do not buckle under
pressure or succumb to blackmail / extortion by the complainant
|
|
|
Defend the case
prudently taking continued & keen interest throughout the
proceedings and hope for the best |
